Success Stories

Challenge

Needed consistent quality Ethiopian and Colombian beans for 25 cafes across the West Coast

Solution

Established direct farm partnerships and implemented weekly shipment schedule with cupping reports

Results

• 100% consistency across all locations
• Customer satisfaction increased by 35%
• Won 'Best Specialty Coffee' award in California
• Expanded to 10 more locations

Challenge

Required exclusive tea collection featuring Japanese matcha, Ceylon white tea, and rare Chinese oolong

Solution

Curated private label tea collection with custom packaging and staff training programs

Results

• Created signature tea menu for 15 hotels
• Staff trained by certified tea sommeliers
• Tea sales increased by 120% in F&B outlets
• Featured in hospitality industry magazines

Challenge

Wanted to establish direct trade with Ethiopian coffee farmers for transparency and quality

Solution

Connected roastery with Yirgacheffe cooperative, arranged origin visits, and set up seasonal contracts

Results

• Direct relationships with 5 farming cooperatives
• Average cupping scores improved to 87+
• Launched successful limited edition series
• Featured in European Specialty Coffee Association

Challenge

Needed diverse coffee origins for monthly subscription boxes with consistent delivery

Solution

Set up rotating origin program with 8 countries, small-batch roasting, and subscription logistics

Results

• 10,000+ active subscribers within 12 months
• Retention rate of 85%
• Featured in Forbes and TechCrunch
• Expanded to tea subscription line