Cookie Policy
Last Updated: December 7, 2024
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- Session management and authentication
- Shopping cart functionality for quote requests
- Security and fraud prevention
- Load balancing across servers
2.2 Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages.
- Page load times and performance metrics
- Error tracking and debugging
- User navigation patterns
- Site usage statistics
2.3 Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization based on your interaction with the site.
- Language preferences
- Display settings and customizations
- Recently viewed products
- Saved search filters and preferences
2.4 Targeting/Advertising Cookies
These cookies are used to deliver content more relevant to you and your interests. They may be set by our advertising partners.
- Industry-specific content recommendations
- Retargeting for business customers
- Marketing campaign effectiveness
- Partner referral tracking
3. Third-Party Cookies
We use services from trusted third-party providers who may set cookies on your device:
- Analytics Services: Google Analytics, to understand site usage
- Customer Support: Live chat services for real-time assistance
- Content Delivery: CDN providers for faster content delivery
- Social Media: Integration with LinkedIn for business networking
4. Cookie Duration
Cookies may be either session cookies or persistent cookies:
- Session Cookies: Expire when you close your browser
- Persistent Cookies: Remain on your device for a set period or until you delete them
| Cookie Type | Duration |
|---|---|
| Authentication | Session |
| Preferences | 1 year |
| Analytics | 26 months |
| Marketing | 90 days |
5. Managing Cookie Preferences
You have several options for managing cookies:
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions
5.2 Opt-Out Tools
You can opt out of specific tracking:
- Google Analytics: Browser Add-on
- Industry advertising: NAI Opt-Out
6. Impact of Disabling Cookies
If you disable cookies, some features of our website may not function properly:
- You may need to re-enter information repeatedly
- Quote requests may not save properly
- Personalized recommendations will not be available
- Some interactive features may be limited
7. Updates to Cookie Policy
We may update this Cookie Policy to reflect changes in technology or legal requirements. We will notify you of significant changes by posting an updated policy with a new date.
8. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: privacy@xenovatrading.com
- Address: 34 N Franklin Ave Ste 687, Pinedale, WY 82941, United States